💼 Module 36: Automating Sales & Nurture

Turn one-time interest into long-term client relationships — automatically.

⏱️ 60–90 minutes Difficulty: Intermediate
By the end of this module, you will have a simple, reliable automation stack that captures leads, nurtures them with scheduled value messages, follows up after consults, and reactivates cold leads — all while you focus on coaching.

2. Why It Matters

Health pros lose most opportunities between conversations. Automation keeps you top-of-mind, builds trust at scale, and protects your energy by replacing manual follow-ups. It also creates consistency — the key to predictable revenue and calmer weeks.

With a light, value-first touch, you’ll guide prospects from curiousreadyenrolled without feeling salesy.

3. Step-by-Step Guide

1

Choose Your Core Channel

Start with email nurture (highest leverage), then add SMS or IG DMs later. Keep everything connected to your booking link.

Pro Tip: If you’re new, pick ConvertKit or Mailchimp. If you want branching logic and CRM, pick ActiveCampaign.
2

Build a 7-Message Nurture

Create a 2–3 week cadence: quick tips, mini stories, client wins, and soft invites to book a consult. Keep each under 180 words.

Pro Tip: Use the 3-part structure: Tip → Micro-lesson → CTA (“If you want this customized, book here”).
3

Segment & Tag Leads

Tag by goal (Weight, Stress, Energy, Sleep). Send each segment 1–2 tailored emails in the sequence for relevance.

Pro Tip: Add the tag at form submission (Google Form → Zapier → ESP) so every new lead is categorized from day one.
4

Automate Post-Consult Follow-Ups

Trigger messages at 24h, 72h, and Day 7 after a consult. Include recap, one objection answer, and a direct booking or checkout link.

Pro Tip: Use “Goal Reached” or “Has Appointment” tags to auto-pause nurture once they enroll.
5

Reactivation for Cold Leads

Run a 3-email “Are you still working on this?” campaign every 60–90 days with a fresh resource or limited-time bonus.

Pro Tip: Offer a 15-minute “Momentum Call” link to restart conversations without pressure.
6

Track Pipeline & Wins

Use a simple pipeline: New Lead → Nurture → Booked → Closed Won/Lost. Review weekly; improve the weakest stage.

Pro Tip: Track three KPIs: Lead→Call %, Call→Close %, and Avg. Days to Close. Small weekly tweaks compound.

4. Examples & Options

Real-World Email (Day 4 — Story + Invite)
“Hey [First Name], last month a client told me she was exhausted by 2pm. We made two 5-minute changes and her afternoon energy came back within a week. If you want me to map those two tweaks for you, grab a quick call here: [Calendly].”

DIY (Free/Low-Cost)

Mailchimp Free + Google Sheets pipeline + Calendly Free. One list, 7 scheduled emails, manual tagging.

Mid-Level

ConvertKit + basic tags/segments + Calendly Pro + Stripe Links for fast checkout post-call.

Advanced

ActiveCampaign (automations/CRM) + Zapier (form → tags) + VA to audit weekly and keep pipeline squeaky-clean.

5. Common Mistakes to Avoid

  • ❌ All pitch, no value → ✅ Use 80/20 value-to-offer and teach something tiny each message.
  • ❌ One generic list → ✅ Segment by goal so language and examples “click.”
  • ❌ No stop rules → ✅ Remove people from nurture the moment they book or enroll.
  • ❌ Walls of text → ✅ Keep it under 180 words with one clear action.
  • ❌ “Someday” setup → ✅ Launch a minimal 3-email sequence first; add the rest next week.

6. Quick Win Highlight

💡 Quick Win: Load this email as your Day-1 nurture now: “Subject: One tiny energy fix. Body: Try a 10-minute walk + 12 oz water before lunch today. Most clients report fewer afternoon crashes. Want a 3-step plan for your schedule? Book here: [Calendly].”

💬 DM Prompt
“Hey [Name], I put together a 3-step morning routine to boost energy without coffee overload. Want me to send it?”
Mark Complete ✅

7. Mini-Implementation Exercise

Your 30-Minute Build: Fill this mini-worksheet and then copy into your tool.

Audience Tag(s): _____________   Primary Goal: _____________
7-Message Outline: 1) Tip, 2) Story, 3) Proof, 4) Objection, 5) Quick Win, 6) Case Study, 7) Direct Invite.
Consult Follow-Ups: 24h | 72h | Day 7 — Link: _____________
Reactivation “Bump” Line: “Still working on [goal]? I made a short resource that could help — want it?”

8. Tools & Resources

Mailchimp

Beginner-friendly email sequences and basic audience tags.

ConvertKit

Clean tagging, sequences, and simple visual automations for creators/coaches.

ActiveCampaign

Advanced branching automations + built-in CRM/pipeline tracking.

Zapier

Connect forms (Google Forms/Typeform) to your email tool to auto-tag new leads.

Calendly

Frictionless scheduling; include your link in every nurture and follow-up.

Stripe Payment Links

Instant checkout link to include in post-consult emails for fast enrollment.

9. Checkpoint / Success Criteria

✅ 7-message nurture is live and sending on schedule.
✅ Consult follow-ups at 24h/72h/Day-7 are automated.
✅ New leads are tagged by goal on entry.
✅ Pipeline shows stages (New → Nurture → Booked → Won/Lost).
✅ You can see Lead→Call % and Call→Close % for last 30 days.

10. Summary & Next Step

  • Automation keeps you consistent, relevant, and easy to book.
  • Short, segmented messages convert better than generic blasts.
  • Post-consult follow-ups and reactivation sequences recover lost revenue.
  • Simple KPIs reveal exactly where to improve each week.
Next → Module 37 Metrics That Matter